our standards
We're committed to ensuring our website complies with best practice, and current
government and European recommendations.
We have made every effort to make this website accessible and easy to use for everyone,
no matter what browser you use, and whether or not you have any disabilities.
Access keys
Most browsers enable you to jump to specific parts of our site by typing access keys.
On Windows, please press ALT plus an access key. On Macintosh, please press Control
plus an access key.
Our access keys are:
- Access key 1 - Home page
- Access key 3 - Site map
- Access key 8 - Terms & conditions
- Access key 9 - Contact us
- Access key 0 - Accessibility statement
Complying with standards
We aim to comply with the Web Accessibility Initiative's Web Content Accessibility
Guidelines (WAI WCG).
We've built all pages on this site to Hyper Text Mark-up Language (HTML) 4.01.
Wherever possible, we've written links so they make sense even out of context. This
means screen readers can extract a comprehensive list of links on a page.
To us, accessibility covers not only people with disabilities, but also those who
want to do business through the internet but have limited computing facilities or
skills. In particular, we try to provide enough information for you to decide when
to download (as we know people using dial-up facilities don't want a phone line
tied up for hours, nor do those using Blackberries and other devices always want
to download).
If you experience any difficulties
Maintaining an accessible site is an ongoing process, and we're continually working
at it. If you have any problems please let us know so we can try to resolve them.
If possible, include the web address of the relevant page(s).
Further information
For more on website accessibility, please see: